Returns & Refunds policy

1. Digital Products Only
Our products are digital electronic documents. No physical shipment is involved.

2. Refund Eligibility
Because digital files are delivered immediately after purchase, all sales are final unless:

· You did not receive the file due to a technical issue, or

· The file is defective, corrupted, or significantly different from the product description.

3. Refund Request Timeframe
If you believe you qualify for a refund, contact us within [7] days of purchase at [susan.xia@bojingyuan.cn] with your order number and details.

4. Non-Refundable Cases
Refunds will not be granted for:

· Change of mind

· Accidental purchase

· Not reading the product description

· Incompatibility with your device/software

· Incorrect email address provided by the customer

5. Resolution
If eligible, we may offer a replacement file, store credit, or refund depending on the issue.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail susan.xia@bojingyuan.cn